Support
Help for your account, billing, and portal access.
Get quick answers, contact our team, or send feedback. We are here to help you stay on track.
Contact support
Choose the best way to reach us. We respond quickly during business hours.
Frequently asked questions
How do I access my portal?
Use your invitation email to sign in, or go to the sign-in page and enter your registered email address.
I forgot my password. What should I do?
Use the "Forgot password" link on the sign-in page to reset your password securely.
Where can I see my Stripe one-off payment history?
Once you are signed in, open the Stripe One-Off Payments section to view transactions and receipts.
How do I update my account details?
Go to Settings in your dashboard to update profile information, security settings, and notifications.
What if a payment fails?
Contact support and we will help you resolve the issue and confirm your payment status.
How can I contact support quickly?
Email, call, or WhatsApp us using the contact options on this page.
Still need help?
Send us a message with any details you have and we will take it from there.